Diia.Digital Community
A national platform for digital leaders and CDTOs of territorial communities and regions
#GovTech Case Study2026
Diia.Digital Community
AMEDIA turns a country's experience digitalizing more than 1,400 communities into one measurable system — and builds it as public infrastructure. The result: a measurable index instead of self-assessment, ready-made roadmaps instead of solutions built from scratch, and a library of completed cases so no community has to start from a blank page.
01 — OVERVIEW
One portal for CDTOs and community digital leaders
Diia.Digital Community is a national platform for digital leaders of territorial communities and CDTOs (Chief Digital Transformation Officers) of Ukraine's regions. It accelerates digital transformation at the local level and supports the rollout of innovative solutions across regions and communities.
The platform is run by the Ministry of Digital Transformation together with the Swiss-Ukrainian EGAP (E-Governance for Accountability and Participation) Program, implemented by the Eastern Europe Foundation. It is the single place where regions and communities measure their digitalization level, receive implementation roadmaps and share successful practices.
Purpose of the product
Give CDTOs and community digital leaders one place to measure the digitalization level, receive a ready-made roadmap of projects and draw on practices already implemented elsewhere — instead of every community searching for solutions on its own.
What Diia.Digital Community changes
Community digital transformation moves onto one platform: the Index replaces spreadsheets and paper reports, the Digital Guide gives a concrete list of projects instead of a blank page, and the catalog of implemented cases turns one community's experience into a working template for the rest.
02 — WHO IT'S FOR
Digital leaders of regions and territorial communities
CDTOs of regional administrations
Deputy heads of regional state administrations responsible solely for the region's digital development and transformation.
Community digital leaders
Officials, advisors to the hromada head or council members responsible for digitalization at the territorial community level.
Local self-government bodies
Community teams that implement digital projects and report on digital transformation results.
03 — THE PROBLEM IT SOLVES
Scattered practices, paper reporting, no roadmap
Diia.Digital Community solves three core problems of community digitalization:
Fragmented digitalization practices — each community used to search for solutions on its own, with no shared reference point or examples of successful cases from other regions.
Paper-based reporting — data on community digitalization levels used to be collected through spreadsheets and documents, making nationwide monitoring difficult.
No roadmap — a newly appointed CDTO or digital leader lacked a step-by-step plan for where to start and which projects to prioritize first.
04 — KEY FUNCTIONALITY
Index, guide and knowledge base in one account
Digital Transformation Index
Quarterly measurement of the digitalization level of regions and communities through personal accounts, with results shown on a real-time map.
Digital Guide
Three ready-made roadmaps — Basic, Advanced, Full — each listing recommended projects for implementation.
Digital leader's knowledge base
Materials on the digitalization vision, the CDTO role, training courses, state digital solutions and legislation.
Catalog of implemented projects
Examples of digital solutions rolled out by communities, from electronic document management to interactive resident-engagement maps.
CDTO / leader personal account
Registration, Index submissions, Guide requests and progress tracking for a community or region.
Research and news
Analytical reports, regional digital transformation indices and monitoring studies that support data-driven decisions.
05 — HOW THE PRODUCT WORKS
From registration to sharing experience
Six steps take a community from registration to scaling successful practices:
Registration
A CDTO or community digital leader registers a personal account on the portal.
Assessment
They complete the Digital Transformation Index for their region or community every quarter.
Data visualization
The platform shows interim results on a real-time map of regional and community digital transformation.
Choosing a guide
The community selects a level — Basic, Advanced or Full — and applies for a project roadmap.
Project implementation
The community team carries out recommended projects, drawing on the knowledge base and implementation guides.
Sharing experience
Completed cases and research become available to other communities to scale successful practices.
06 — STATISTICS AND SCALE
Diia.Digital Community in numbers
07 — PRODUCT ADVANTAGES
Single coordination point instead of scattered sources
Single coordination point
All data on regional and community digitalization is gathered on one platform instead of scattered sources.
Data instead of paperwork
Online Index submissions through personal accounts replaced spreadsheets and paper reports.
Ready-made roadmaps
The Digital Guide provides a concrete list of projects instead of starting from scratch.
Shared practices
Communities can see examples of projects already implemented elsewhere and adapt them.
Free access
The platform is free for local self-government bodies and regional administrations.
International partner support
The project is run together with the Swiss-Ukrainian EGAP Program and the Eastern Europe Foundation.
08 — INTEGRATIONS
Within the Ministry of Digital Transformation's ecosystem
Diia.Digital Community operates within the Ministry of Digital Transformation's ecosystem of digital solutions and references related state services that communities can draw on as examples:
Diia & the public services portal — key administrative services available in one place.
Diia.Business — a national entrepreneurship and export development project featured in the platform's knowledge base.
Diia.Education & CDTO Campus — online courses and GovTech education for community digital leaders.
Diia.Center & Diia.Signature — the administrative service center network and qualified e-signature, reference solutions for communities.
id.gov.ua — used for authorization in the platform's personal account; on login it returns the user's name and Tax Identification Number (TIN).
09 — TECHNOLOGY STACK
Implementation technologies
Laravel.
Angular.
MariaDB.
Docker.
Google Analytics.
Angular.
10 — PROVEN RESULT
From scattered initiatives to a coordinated national movement
Four years after Ukraine introduced the CDTO position, Diia.Digital Community has brought together more than 1,300 digital leaders across 24 regions. 86% of Ukraine's territorial communities now measure their digitalization level online on a regular basis, and local teams have already implemented more than 375 regional projects.
The platform has turned community digital transformation from scattered initiatives into a coordinated national movement with measurable results.
